Technical Support for Authorized Dealers and Installers
Calling from the United States:
Phone: (800) 753-0800
Hours: Monday-Friday
6:00 a.m.–3:00 p.m. (Pacific)
9:00 a.m.–6:00 p.m. (Eastern)
Closed on Saturday and Sunday
* Have your zip code and model number ready.
Calling from Canada or regarding AstroStart and Autostart:
Phone: (800) 361-7271
Hours: Monday-Friday
6:00 a.m.–3:00 p.m. (Pacific)
9:00 a.m.–6:00 p.m. (Eastern)
Closed on Saturday and Sunday
* Have your zip code and model number ready.
Customer Service for Consumers
For warranty and customer support, please visit the authorized dealer from whom you purchased your product. You can also visit our online support website at support.directed.com.
Media Inquiries
For media inquiries, press invitations and public relations, please email pr@directed.com.
Where to Buy
DIRECTED products are available at specialty retailers, regional and national electronics chains, and mass merchants.
Locate a DealerBecome a Dealer
DIRECTED Dealers have an all-access pass to the best brands and Directed’s award-winning online and phone tech support.
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