For Installers
Support to Ensure a Successful Install
At Directed, we understand that installers are the lifeblood of our industry. Therefore, we take great care to provide installers with the tools and resources they need to have a successful install, every time.
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For Installers, By Installers
Directechs.com harnesses the power of our world-class Technical and Engineering teams, and delivers it right to your finger tips.
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Firmware Flashing
Flash vehicle-specific firmware solutions directly to your DIRECTED interface module from the Directechs.com website.
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DirectWire Vehicle Wiring Database
Directed's state-of-the-art DirectWire database provides detailed information on nearly 8,000 vehicles.
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Vehicle Application Guides
View detailed DIRECTED product compatibility information for every vehicle, and how to implement these solutions.
Directechs.com
DIRECTED is consistently rated for having the industry’s best online tech support. Clearly this is a long-time priority for Directed, which believes in a multi-faceted support structure for the thousands of installers at our authorized retailers.
While DIRECTED is proud to support our installers by phone, e-mail, and in the field, Directechs.com plays a key role in their success.
Launch Directechs.comDirectechs.com Features
Firmware Flashing
Flash vehicle-specific firmware solutions directly to your DIRECTED interface module from the Directechs.com website.
Vehicle Wiring Database
Directed's state-of-the-art DirectWire application provides detailed wiring and technical information on over 8,000 vehicles.
Vehicle Application Guides
View detailed DIRECTED product compatibility information for every vehicle, and how to implement these solutions.
Installation Guides
Vehicle-specific guides are available to assist you in the installation of Directed's products in your customers' vehicles.
Technical Tips
DIRECTED provides important technical tips to installers so they encounter no surprises while installing a DIRECTED product.
DIRECTED SmartStart Management
Access the DIRECTED SmartStart Install Portal where you can activate a customer's new DIRECTED SmartStart device and manage their account.
Service and Product Alerts
If there is an important service or product issue, our installers will be notified promptly, right on the Directechs.com home page.
Important News and Info
Get the latest news on product launches, firmware releases, vehicle compatibility updates, and training opportunities.
Get Directechs in the Palm of Your Hand with Directechs Mobile!
Use the Directechs Mobile app to flash or configure any next generation platform from your smartphone or tablet. Plus, you can experience many of the features available on the website, such as DirectWire vehicle wiring, installation guides, tech tips, and more.
Still need help with an install?
If you get stuck during a product installation on a vehicle, please contact us for assistance. There is no online substitute for a qualified technical support agent to walk you through the process.
Contact Us